Wifi Networks

There have been some questions regarding what wifi network people's devices are connected to. There are certain things that are blocked on the guest network that are not blocked on the Student or Staff networks.

To find out what network you are currently on, follow the below steps:

1. Click on the wifi symbol in the toolbar on the lower-right hand side of your screen.

2. Once you have clicked on that symbol a menu will open up, also on the lower-right hand side of the screen. This will show you what network you are on.

3. If you are on the guest network, click on the wifi section of the menu and select the network which you want to be using. For students, you should be using the Student network at all times when using a district-issued device. Staff members you should be using the Staff network so that you can access everything that you need to.

If you are at home, you should follow the same process as above.

Questions received from the Google Form sent October 17

The following are some of the questions that we received when we sent out a google form on October 17 asking the student body what they need to know how to do on their devices and our answers to those questions:

Q: How to connect to a home printer?
A: You cannot connect to a home printer from your school-issued Chromebook.

Q: Can I bring my MacBook from home?
A: You can bring your personal device from home, but will only be able to connect to the guest wifi network which limits what you can do. Also, you are not allowed to use personal electronic devices during class unless given express permission to do so.

Q: How to fix a charger with a bare wire that shocks you?
A: Please bring this charger into the LMC immediately. New chargers can also be purchased in the school store for $35. If you are having any other issues with your charger, please bring them to the LMC as well so we can determine the problem.

Q: Can I purchase a shell/case for my Chromebook?
A: Yes you can purchase a shell, which come in a variety of colors, from the School Store for $25. However, you are asked to please use the district issued carrying case because they are custom made for our devices.

How to Clean your Chromebook

Do you have some dirt, or maybe a smudge, on your device's screen or on the outside of your device?

Do NOT use bleach to clean your device, it will discolor the outside, and if used on the screen could permanently damage your screen. Instead, use a solution of 1 part rubbing alcohol, and 1 part water. Put the solution into a spray bottle, and spray it onto the area that needs cleaning.

Before cleaning your Chromebook, be sure that it is completely powered off. Remove any connected peripherals such as a USB device, a mouse, a keyboard, a power cable, etc.

To clean the outside of your device or its screen, once it is powered off and all peripherals are removed, spray a small amount of the 1/2 rubbing alcohol, 1/2 water solution onto the area which needs cleaning. Then wipe with a soft or microfiber cloth.

To clean the keyboard of your device, you will need a can of compressed air, and/or your spray bottle of cleaning solution. First, if the tops of your keys are noticeably dirty, spray some of the solution onto your soft cloth and wipe down the keys. If you are cleaning dust from the keyboard, get your can of compressed air and carefully spray around each key, tilting your device up if you desire.

If there is a scratch on your screen, do NOT try any of the methods for buffing out scratches that you may see online. Please bring in your device and fill out a student tech ticket, and let the tech department fix the scratch.

I Left My Chromebook at Home

Uh oh! You left your Chromebook at home. Do not worry just come down to the library. When you get to the library, tell the LMC specialist that you forgot your device at home and that you would like to check one out. A loaner device will be checked out to you. This device MUST be returned by the end of the day or you will be written a DR. Please remember to bring your device to school every day and make sure that it is fully charged, but also know that you have this option if you forget.

How to Submit a Student Tech Ticket

If/when you have an issue with your school-issued Chromebook, please follow the steps below to ensure that your device can be fixed:

1. Bring your device to the Library/LMC and tell staff that you are having an issue with your device and ask to check out a spare device.
2. Library/LMC staff will check out a spare device to you and take the damaged device from you.
3. Once you have received the spare, please log on to the HS Portal.

https://sites.google.com/msd.k12.wi.us/sdmaapps/hs-portal

4. Once logged on, scroll down to the Student Tech Ticket option.

5. Open the student tech ticket from by clicking on the icon. Please fill out the form to the best of your abilities. You will be asked your name, which building you are in, what the problem is, and a description of the problem.
6. You will need to return your loaner device at the end of each school day, and pick up another loaner at the beginning of each day until your device is returned to you, repaired.
7. You will be notified via your school email when your device is ready to be picked up.

How to work offline in Google Drive

Did you know that you can work offline in Google Drive? If you don't know how, follow the steps below to learn how.

1.  Go to https://drive.google.com/
2. Click on the gear which is on the right-hand side of your screen. Select the Settings option.
3. Look for the "Offline" option and select it.
4. Before going somewhere without internet be sure to have open all fo the documents that you plan to work on while offline.

How to Caps Lock on your Chromebook

As you may have noticed, there is no caps lock key on your device's keyboard. In the spot where you would normally look for a caps lock key, there is a magnifying glass, which is your search key.

In order to turn on caps lock, you must hold down both the "alt" key and the "search (magnifying glass)" key. An arrow will appear on the notifications bar in the bottom right of your screen, and a pop-up notification will appear as well telling you that you have turned on caps lock. To turn off caps lock, simply tap the shift key.

Welcome

Welcome to the HS Student Tech Team Blog! We are excited to share all things technology related with you. Please keep checking back for new posts.